Support
Get in touch
The fastest way to get help is to email us. We typically respond within 1-2 business days.
General support: support@spotapps.net
Privacy questions: privacy@spotapps.net
Bug reports: bugs@spotapps.net — include device model, OS version, and screenshots if possible.
Security issues: security@spotapps.net — please use PGP if reporting a sensitive vulnerability.
Frequently asked
Is Spotapps free?
Yes. The apps and the website are free to use. We may offer an optional paid "Pro" subscription in the future with extra features, but the core experience will always be free.
Why is my location not showing on the map?
You either denied location permission, or you marked the spot as "hidden location" after creation. You can change the visibility of past spots from your profile settings.
Can I export my collection?
Yes. Settings → Account → Export Data sends a JSON file of all your spots, photos, and profile to your registered email within 24 hours.
How do I delete my account?
Settings → Account → Delete Account. All your data (spots, photos, follows) is permanently deleted within 30 days.
Can I use Spotapps on multiple devices?
Yes — sign in with the same Apple or Google account and your collection syncs across devices.
Do you have an API?
Not yet. We're focusing on the apps first. If you have a use case, let us know.
I'm a journalist / content creator. Can I get press materials?
Email press@spotapps.net with your outlet and a link to recent work.